Important Shop Update
We officially have a new little ranch hand here 🤍 and I’m slowly getting things rolling again over at Lani’s Custom Conchos.
With that being said, I’m easing back into customs to make sure every order still gets the time, detail, and quality you expect from me.
Custom Order Turnaround:
All custom halters and tack are currently running on a 6–8 week turnaround, start to finish. This includes sourcing materials and building each piece by hand.
Current Ordering Schedule:
- Customs will open for the first week of every month
- Spots will be capped to keep turnaround times accurate
- Once spots are filled, customs will close until the next opening
In-Stock Items:
I will be adding ready-to-ship items to the Pony Express tab as they are completed — these will ship out quickly and are first come, first served.
What to Expect:
This season is all about balance, motherhood, and business! So things may move a little differently than before, but the quality and care going into every piece will never change.
Thank you all so much for sticking with me through this chapter. Your support means more than you know 🤍
XO,
Tori
Refunds & Exchanging
You have 24 hours to cancel your order. If your order is cancelled within the 24 hour time frame 80% of your order total will be refunded but there will be a 20% deposit fee withheld.
After 24 hours, orders placed are non-refundable.
Returns are not warranted.