Important Shop Update
As many of you know, we’ve got a new little ranch hand arriving around Christmas, and to make sure every order gets the care it deserves, I’m adjusting timelines for the holiday season.
Custom Order Turnaround:
All custom halters and tack take 6–8 weeks, start to finish. This includes sourcing your materials and building each item by hand.
Important Holiday Deadlines
To guarantee your order is completed before baby arrives (and before I pause custom work), here’s the plan:
-Custom Orders Open from June 18th - October 25th.
-Custom Orders Officially Close October 26th.
- Black Friday Inventory Lauch on November 29th.
-November 29th - December 10th: Shipping will be available for In Stock Items (Pony Express Tab)
- December 11th: I will officially shut down for maternity leave. I will repost after the baby is here on when I will re-open.
Thank y’all so much for your patience and support during this exciting season. Every order truly helps support my family, and I’m grateful to ride alongside you.
XO, Tori
Refunds & Exchanging
You have 24 hours to cancel your order. If your order is cancelled within the 24 hour time frame 80% of your order total will be refunded but there will be a 20% deposit fee withheld.
After 24 hours, orders placed are non-refundable.
Returns are not warranted.
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